Shipping policy
Effective Date: January 1, 2026
At ShockToysOutlet.store, we deliver fun right to your doorstep.
1. Shipping Coverage
We offer worldwide shipping, including the United States and Canada.
2. Processing Time
- Orders are processed within 1–3 business days
- No processing on weekends or holidays
3. Shipping Time
Estimated delivery:
- 7–10 business days (worldwide)
Delays may occur due to:
- Customs clearance
- Weather conditions
- High demand periods
4. Shipping Costs
- Calculated at checkout
- Free shipping promotions may apply
5. Order Tracking
- Tracking number sent via email
- Tracking updates may take 1–3 days
6. Customs & Duties
Customers are responsible for any customs fees or import taxes.
7. Lost or Delayed Packages
If your order is delayed or lost:
- Contact us at support@ShockToysOutlet.store
- We will assist in resolving the issue